You can find the District’s “Extreme Weather Event Tips” document on the Districts website under Resources/Documents at https://www.tnwmud.org/
H2O crews will be mobilized and standing by to deal with water main breaks and water plant issues. If you experience a pipe freeze on your side of your water meter, H2O cannot help you except to turn your water off at the meter. It’s a good idea to have the names of a couple of plumbers at the ready should you need one.