Terranova West Municipal Utility District

The new Little Free Library, graciously donated and to be maintained by resident Laurie McIntosh Moreland, is now set in place on the cul de sac entrance to the Villa Nova detention pond located on Green Elm @ Terravita Drive. Laurie’s grandchildren were most helpful stocking the library. The MUD Board greatly appreciates the donation and hope residents enjoy borrowing and donating books. A wonderful addition to our community!

Reclaim Irrigation System Update

The MUDs reclaim irrigation system is now complete and online. Up to this point the system has been running in daily test mode with each zone running for 15 minutes. Overwatering for sure but necessary to ensure all zones and all features associated with them are working properly. Now that the system is online, the District’s consultant, Masuen, is managing the system from their headquarters in Washington State. First order for them is to build the individual zone day and run times to irrigate. When complete, the reclaim irrigation run times will greatly reduce and run mostly early mornings. The MUD park entrance and utility gate area has been extremely wet lately, the cause is not a system leak, it’s the auto flushing of the booster pumps. A fix to correct the problem is in the works that will correct the problem. Questions regarding the new reclaim irrigation system? Send an email to tnw.mud@gmail.com.

MUD Park and Detention Pond Greenspaces

Now that the reclaim irrigation system is up and running, replacement and enhancement trees and shrubs have been identified and will be planted as soon as the weather permits. Improvements to rock walls, the addition of a bench at the Oaks detention pond, and other improvements are all in the works.

The MUD park baseball field, volleyball court, and soccer field are all on a first come, first served basis. Field reservations are no longer taken.

Help the District maintain your facilities. If you see an issue or have a suggestion, send an email to tnw.mud@gmail.com.

Keeping an “Eye on your Water”?

The District encourages each resident to monitor the amount of water you use by downloading the EyeOnWater app. It is a quick, reliable tool that tracks your water usage and can even help with leak detection. Irrigation systems, pools and water softeners can all be contributors to increasing your water usage.

If your water bill continues to increase, it is not because of rate increases. The RWA has lowered their rates 3 times over the last 2 years and the District has not raised water rates in many years.

For more information on understanding your water bill, available tools for tracking your usage, and helpful water conversation tips, visit the District’s website; Documents > Knowing and Understanding Your TNW Water Sewer Bill.

The District’s Emergency Broadcast Messaging System

Are you receiving emails and texts from the District? The District will broadcast messages to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents.

To ensure you receive these emergency broadcast text messages from the District, please add alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists.

The District does not post on social media!

Monthly Board Meetings

Residents are encouraged to attend the monthly Board meetings to learn what is happening in the District. Regular monthly meetings are held on the third Thursday of every month, at the clubhouse (unless otherwise stated) and start promptly at 6pm. Resident input is always the first item on the agenda. Agendas are posted on the District website no later than 3 days prior to the meeting.

District Website

Unable to make a meeting? Looking for more information? Have a concern or questions? Check out the District’s website by clicking here. The District’s website is a great source of information for everything happening in the District.

If you don’t find what you are looking for online or have questions about anything in this article, please email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, and honest reply!

Your Terranova West Board of Directors

• Tom Lovell, President, Park/Greenspaces Oversight current term ends 5/2027
• Rob Sorensen, Vice President, Water Plant/GenSet Oversight, current term ends 5/2027
• Larry Forrester, Treasurer/Assistant Secretary, current term ends 5/2029
• Nannette Burrage, Secretary, Web Oversight, current term ends 5/2029
• George Hatfield, Assistant Secretary, current term ends 5/2027

The District has not raised residential the water/sewer rates and, so far, the NHCRWA has not increased their fee.

If your water bill is up, it’s simply because you’re using more water. Checking your EyeonWater via the website or app can help you determine when and where your using more  water by looking at your daily usage hour by hour to look for spikes. You can also set up a “Leak Alert”. With the prolonged hot weather we’re experiencing, residents are running their irrigation systems more, keeping pools filled, if you have one, washing vehicles more because of the Sahara dust, and you could have a leak in your home or yard. You are responsible for any leaks on your side of the MUD Smart Meter. If requested, the District’s Operator, H2o, will check your smart meter for you but they’re extremely accurate and it’s rare to see one out of calibration. The H2o call center phone number is listed on your water/sewer bill, on the District’s website, and in H2o’s website.

Questions? Send an email to the MUD Board at TNW.mud@gmail.com. You will always receive a prompt, honest answer.