Terranova West Municipal Utility District

Reclaim Irrigation System Update

The MUDs reclaim irrigation system is now complete and online. Up to this point the system has been running in daily test mode with each zone running for 15 minutes. Overwatering for sure but necessary to ensure all zones and all features associated with them are working properly. Now that the system is online, the District’s consultant, Masuen, is managing the system from their headquarters in Washington State. First order for them is to build the individual zone day and run times to irrigate. When complete, the reclaim irrigation run times will greatly reduce and run mostly early mornings. The MUD park entrance and utility gate area has been extremely wet lately, the cause is not a system leak, it’s the auto flushing of the booster pumps. A fix to correct the problem is in the works that will correct the problem. Questions regarding the new reclaim irrigation system? Send an email to tnw.mud@gmail.com.

MUD Park and Detention Pond Greenspaces

Now that the reclaim irrigation system is up and running, replacement and enhancement trees and shrubs have been identified and will be planted as soon as the weather permits. Improvements to rock walls, the addition of a bench at the Oaks detention pond, and other improvements are all in the works.

The MUD park baseball field, volleyball court, and soccer field are all on a first come, first served basis. Field reservations are no longer taken.

Help the District maintain your facilities. If you see an issue or have a suggestion, send an email to tnw.mud@gmail.com.

Keeping an “Eye on your Water”?

The District encourages each resident to monitor the amount of water you use by downloading the EyeOnWater app. It is a quick, reliable tool that tracks your water usage and can even help with leak detection. Irrigation systems, pools and water softeners can all be contributors to increasing your water usage.

If your water bill continues to increase, it is not because of rate increases. The RWA has lowered their rates 3 times over the last 2 years and the District has not raised water rates in many years.

For more information on understanding your water bill, available tools for tracking your usage, and helpful water conversation tips, visit the District’s website; Documents > Knowing and Understanding Your TNW Water Sewer Bill.

The District’s Emergency Broadcast Messaging System

Are you receiving emails and texts from the District? The District will broadcast messages to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents.

To ensure you receive these emergency broadcast text messages from the District, please add alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists.

The District does not post on social media!

Monthly Board Meetings

Residents are encouraged to attend the monthly Board meetings to learn what is happening in the District. Regular monthly meetings are held on the third Thursday of every month, at the clubhouse (unless otherwise stated) and start promptly at 6pm. Resident input is always the first item on the agenda. Agendas are posted on the District website no later than 3 days prior to the meeting.

District Website

Unable to make a meeting? Looking for more information? Have a concern or questions? Check out the District’s website by clicking here. The District’s website is a great source of information for everything happening in the District.

If you don’t find what you are looking for online or have questions about anything in this article, please email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, and honest reply!

Your Terranova West Board of Directors

• Tom Lovell, President, Park/Greenspaces Oversight current term ends 5/2027
• Rob Sorensen, Vice President, Water Plant/GenSet Oversight, current term ends 5/2027
• Larry Forrester, Treasurer/Assistant Secretary, current term ends 5/2029
• Nannette Burrage, Secretary, Web Oversight, current term ends 5/2029
• George Hatfield, Assistant Secretary, current term ends 5/2027

The District has not raised residential the water/sewer rates and, so far, the NHCRWA has not increased their fee.

If your water bill is up, it’s simply because you’re using more water. Checking your EyeonWater via the website or app can help you determine when and where your using more  water by looking at your daily usage hour by hour to look for spikes. You can also set up a “Leak Alert”. With the prolonged hot weather we’re experiencing, residents are running their irrigation systems more, keeping pools filled, if you have one, washing vehicles more because of the Sahara dust, and you could have a leak in your home or yard. You are responsible for any leaks on your side of the MUD Smart Meter. If requested, the District’s Operator, H2o, will check your smart meter for you but they’re extremely accurate and it’s rare to see one out of calibration. The H2o call center phone number is listed on your water/sewer bill, on the District’s website, and in H2o’s website.

Questions? Send an email to the MUD Board at TNW.mud@gmail.com. You will always receive a prompt, honest answer.

NW Harris County Regional Water Authority News

The NHCRWA held a public meeting on Tuesday June 29th seeking input from MUD Board Directors regarding proposed increases to the RWA monthly fee. The TNW MUD Board will keep you advised when any change goes into effect. To learn more, you can monitor the RWA’s website click here, attend, or Zoom into, their monthly board meetings held the 1st Monday of every month starting 6pm at the authorities office. The agenda is posted on their website.

Reclaim Irrigation News

The District’s reclaim irrigation system and remote monitoring continues to perform beyond expectations. For the month of June, the system saved the POA $1,163.79 and the MUD $6,196.58.

How does the system save the POA and MUD money? Pretty simple, reclaim irrigation water is exempt from the monthly RWA fee, that accounts for the majority of the savings. To encourage reclaim water use for irrigation, the RWA also gives our District a 1/2 RWA fee credit for the gallons used each month, that accounts for the remainder of the monthly savings. The District tracks our usage every month and calculates the savings to ensure we’re receiving the savings we’re entitled to. The District is achieving the expected return on investment.

As previously reported, The Palms Office Condos has been converted to reclaim water for irrigation. June was their first full month on the reclaim system.

The District’s plan to convert the Olde Oaks HOA irrigation system for the TCJ median south of Cypresswood to the bridge over Cypress Creek is temporarily on hold until a permit is secured from Harris County Engineering.

Converting these two accounts to reclaim saves them and the District money, and helps the RWA achieve Harris Galveston Subsidence District mandated treated water use reductions.

Questions regarding the District’s reclaim water for irrigation program? Read the “Reclaimed Water” section on the District’s website or send an email to tnw.mud@gmail.com. You will always receive a prompt, honest, accurate reply.

Park News, Greenspaces, & Reclaim Irrigation Update

The TNW POA Board received a June request to consider building a dog park in the POA park.  Be advised residents are welcome to use the MUD soccer field to run their dogs.  All the MUD Board asks is that you respect others using the soccer field, have control of your dog at all times, and clean up after your dog. You’ll find a Doggie Pot station as you enter the field. While we had more than our fair share of rain the last couple months, we now find ourselves in a Texas heat wave. Thanks to the District’s reclaim irrigation system, the greenspaces are being well irrigated.

The Blackberry row in the Terravista detention pond has been redesigned and replanted thanks to help from Atkinson Farms owner Mike Atkinson. Hopefully the plants will thrive and produce berries for the picking every year for years to come. The Terravista Detention Pond walking trail low spots have been filled in to eliminate standing water on the trail.

Is there something you’d like to see planted in the park or greenspaces? Send your idea by email to tnw.mud@gmail.com and we’ll consider it, after all, it is your park.

Harris County Flood Control News

Construction on the four new detention ponds south of Cypresswood and east of T C Jester is well under way. It’s a constant flow of dump trucks hauling dirt out right now and that will continue for the foreseeable future. A wide buffer ring of trees is being left in place around the new detention ponds. The addition of these detention ponds is good news for those Terranova West residents flooded out during Hurricane Harvey. For more information regarding Flood Control and their work to mitigate flooding, click here.

Monthly Board Meetings

As a Board, we encourage you to attend our monthly meetings to learn what is happening in the District. As a resident, your input is always the first item on the agenda. Regular monthly meetings are held on the third Thursday of every month, at the clubhouse (unless otherwise stated) and start promptly at 6pm. Agendas are posted on the District website no later than 3 days prior to the meeting.

Are you using “Eye On Water”

“Eye on Water” is a very accurate, FREE and easy to use leak alert system. A high water bill (due to a leak) can be prevented by using this app on your smartphone. It is simple, reliable and notifies you when a leak is detected. Timely leak notifications will be sent via text or email. Eye on Water is a quick way to be alerted that you have a leak.

For an informational video showing the ease of setting up an account and viewing your water consumption data, use this link.

For more information on understanding your water bill, available tools for tracking your usage, and helpful water conversation tips, click here for the District website.

The District’s Emergency Broadcast Messaging System

In the event of an emergency, the Board wants to keep our residents informed as quickly as possible. The District will broadcast messages to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents. It is easy to sign up – just go to our district website, (click here) and fill out the alert message window that appears OR click the “Sign Up for Email Alerts” link in the top right hand corner of the homepage. Another option is to add, alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists.

The District does not post on social media!

District Website

The District’s website is a great source of information for everything happening in the District. Use this link to access the District website. If you don’t find what you are looking for online or have questions about anything in this article, please email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, and honest reply!

Your Terranova West Board of Directors

Tom Lovell, President, Park/Greenspaces Oversight current term ends 5/2027

Rob Sorensen, Vice President, Water Plant/GenSet Oversight, current term ends 5/2027

Shyanne Meekins, Treasurer/Assistant Secretary, current term ends 5/2029

Nannette Burrage, Secretary, Web Oversight, current term ends 5/2029

George Hatfield, At Large, current term ends 5/2027