Water Operator

H2O Innovation

( Formerly Hays Utility South Corporation )
Emergency and Repairs: (281) 353-9809
Customer Service: (281) 353-9756

H2O Innovation is the everyday “face” of the District and is responsible for overseeing the supply and delivery of water, the collection and treatment of wastewater, inspections and maintenance of the entire system, along with collecting the water fees.

H2O Innovation
P.O. Box 1209, Spring, Texas 77383

Customer Service Agreement


Bill Payment Options

Pay Online

To begin or terminate service, please contact us at: (281) 353-9756

If you have an emergency, please contact us at: (281) 353-9809 24 hours a day, 7 days a week.

  • Water quality issues
  • Meter leaks
  • Sewer stoppages
  • Sewer manhole repair
  • Water tap installations
  • Main line leak and break repair
  • Sink hole investigation and repair
  • Meter box and lid repairs

If during non-business hours, we have an answering service to contact our “On-Call” personnel for emergencies.

For billing information, account balance and service transfers, call (281) 353-9756 between 8:00 a.m. and 4:15 p.m. each working day.