District Updates – March 2023

District Operator, H20 Innovation News

To make it easier for residents to access information, set up new service, pay their water/sewer bill, and to call or email the call center, H20 Innovation has redesigned their website. You can access it from either the District’s website, https://www.tnwmud.org or H2O’s website, https://h2ocustomers.com/pay-my-bill.

Reclaimed Water for Irrigation Project

The contractor laying the phase 1 T C Jester reclaim water line estimates a March completion date. Upon completion, the work area will be restored as it was.

The Board has received the analysis and new irrigation design documents from the irrigation consultant working on the phase 2 new irrigation system. Once the documents have been reviewed and accepted by the Board, the next step is to begin the request for a quote process.

The current go live estimate is October 2023.

A FAQ document about the project and a map detailing where the line will run in the District can be found on the District’s website.

Questions about the project? Email the Board or, better yet, attend a monthly meeting and ask your questions.

Park/Greenspace News

Security cameras have been installed to deter graffiti vandalism along with new signage in the Oaks Detention Pond.

Monthly MUD Board Meetings

The District is working on multiple, very exciting projects, all designed to improve the quality of life in the District. Several residents attended last month’s meeting to learn about these projects. All District residents are welcome and encouraged to attend the monthly Board meetings to learn what’s going on in the District and ask questions. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise posted. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.

Can’t make a meeting? Looking for information? Have a concern or question?

Check out the District’s website at https://www.tnwmud.org.

If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!

Your Terranova West MUD Board of Directors

  • Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2023
  • Ken Barrett: Vice President, current term ends 05/2023
  • Steve Caton: Secretary, current term ends 05/2023
  • Larry Forrester: Treasurer, current term ends 05/2025
  • Nannette Burrage: Assistant Secretary, WEB Oversight, current term ends 05/2025

Welcome to the Terranova West MUD Website

Welcome to Our Website

A Municipal Utility District (MUD) is a political subdivision of the State of Texas authorized by the Texas Commission of Environmental Quality (TCEQ) to provide water, sewage, parks, drainage, and other utility-related services within the MUD boundaries. Reference the document titled “TCEQ Guide to Water Districts” on this site for an explanation of a MUD. The Terranova West Municipal Utility District, (the District) includes the Terranova West, Oaks of Terranova West, Terravista, and Villa Nova neighborhoods and the commercial properties on the south side of Louetta Road between and on both sides of TC Jester and Terranova West Drive. The District map can be found on this site under the About tab.

The District operates separately from the Property Owners Association.

To insure receipt of District emergency broadcast messages, residents are urged to sign up for the District’s emergency broadcast message service at https://terranovawestmud.classicmessaging.com/ or by clicking the Sign up for Immediate Warning link in the upper right hand corner above.

H20 Innovation (formerly Hays Utility South) is the District’s Operator, responsible for servicing and maintaining the District’s water/sewer system, provide for billing services, and providing a customer service call center. For a more detailed explanation of what the Operator does and a link to H20’s website, click on the Water tab.

All other issues and questions regarding the District, including performance issues with H20 Innovation, should be directed by email to tnw.mud@gmail.com, or by clicking the Contact Us tab above.

District information including Directors, District Consultants, water/sewer rates, tax rates, the District map, meeting information, park & green-spaces, and other information documents can be found on this site under one of the above tabs.