For residents accessing the MUD park or soccer field from the T C Jester pedestrian access gates. There are reports today of card lock access problems with both gates. The POA is aware of the problem and will dispatch their vendor to look into the matter as soon as possible. In the meantime, you can still access the MUD park via the POA clubhouse pedestrian gate.
Here we go again! The seasons 2nd cold wave and hard freeze is coming next week!
Prepare now, wrap exposed pipes and, if you have an irrigation system, it’s a good idea to turn it off and drain your backflow preventer.
The District’s Operator, H2O Innovation, will again be mobilized and standing by to deal with any water main breaks and or water plant issues in Terranova West.
If you experience a water pipe break on your side of your water meter, H2O can only shut off your water at your meter.
To read H2O’s post and tips regarding the freeze, click on https://h2ocustomers.com.
Your Terranova West MUD Board of Directors
Welcome to Our Website
A Municipal Utility District (MUD) is a political subdivision of the State of Texas authorized by the Texas Commission of Environmental Quality (TCEQ) to provide water, sewage, parks, drainage, and other utility-related services within the MUD boundaries. Reference the document titled “TCEQ Guide to Water Districts” on this site for an explanation of a MUD. The Terranova West Municipal Utility District, (the District) includes the Terranova West, Oaks of Terranova West, Terravista, and Villa Nova neighborhoods and the commercial properties on the south side of Louetta Road between and on both sides of TC Jester and Terranova West Drive. The District map can be found on this site under the About tab.
The District operates separately from the Property Owners Association.
To insure receipt of District emergency broadcast messages, residents are urged to sign up for the District’s emergency broadcast message service at https://www.tnwmud.org/email-and-text-message-alerts/ or by clicking the Sign up for Disrtict Alerts Link in the upper right hand corner above.
H20 Innovation (formerly Hays Utility South) is the District’s Operator, responsible for servicing and maintaining the District’s water/sewer system, provide for billing services, and providing a customer service call center. For a more detailed explanation of what the Operator does and a link to H20’s website, click on the Water tab.
All other issues and questions regarding the District, including performance issues with H20 Innovation, should be directed by email to tnw.mud@gmail.com, or by clicking the Contact Us tab above.
District information including Directors, District Consultants, water/sewer rates, tax rates, the District map, meeting information, park & green-spaces, and other information documents can be found on this site under one of the above tabs.
Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise posted. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.
Can’t make a meeting? Looking for information? Have a concern or question?
Check out the District’s website at https://www.tnwmud.org.
If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!
Your Terranova West MUD Board of Directors
Tom Lovell, President (Term Expires: May 2027)
Ken E. Barrett, Vice President (Term Expires: May 2027)
Nannette Burrage, Secretary/Web Oversight (Term Expires May 2025)
Larry Forrester, Treasurer/Assistant Secretary (Term Expires: May 2025)
Rob Sorensen, Assistant Secretary (Term Expires May 2027)
The project contractor is waiting for Centerpoint Energy to install and connect 3 new electric meters. Once that is done, the project can be quickly wrapped up. The District’s reclaim irrigation consulting company will then program and test the system before the system is turned on. In the meantime, the District’s landscaper has been doing landscape restoration work including mulching and rock work resetting but tree and shrub replacements lost during the project and hydroseeding and sodding will have to wait until the system goes live.
Toadie, the project’s purple toad mascot, holds court in the park to help raise awareness of the project.
Questions about the project? Send an email to the address below or, better yet, attend a monthly MUD Board meeting and ask your questions to the Board.
The Terravista detention pond side walls have been over seeded with bluebonnet seed to enhance the spring wildflowers. Wild Texas sunflowers will be seeded in certain spots for an added splash of summer color and food for pollinators and deer.
Stay informed!
District broadcast messages are used to communicate events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate updates and information to residents.
If you are not receiving critical emergency and routine broadcast messages from the District, there are 4 things you can do to insure you receive them,
Adding alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists insures you will receive District broadcast messages.
Note: In addition to an emergency broadcast message, the District’s Operator, H2o Innovation, would place in ground signs at key intersections for water quality issues such as a “Boil Water Notice”.
The District does not post on social media!
Work continues on the replacement for the District’s aging control room along with other, much needed, structural and safety improvements. This is a major upgrade to the water plant. Once complete, this work will greatly improve the performance of water plant operations and allow for remote monitoring by the District’s Operator, H2o Innovation. Work is designed to insure there is no disruption to residential water service during construction which is expected to last into August, 2025.
Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month, at the clubhouse unless otherwise stated. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.
Can’t make a meeting? Looking for information? Have a concern or question? Check out the District’s website at https://www.tnwmud.org. The District’s website is a great source of information for everything going on in the District.
If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, honest reply!
Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027
Ken Barrett: Vice President, current term ends 05/2027
Rob Sorensen: Secretary and Water Plant/Generator Oversight, current term ends 05/2027
Larry Forrester: Assistant Secretary and Treasurer, current term ends 05/2025
Nannette Burrage: Assistant Secretary, Website Oversight, current term ends 05/2025
To improve communication with residents during an emergency, the District canceled its contract with Classic Messaging for emergency broadcast messages effective December, 2024.
Off Cinco Web Services, the District’s webmaster, has been awarded the new contract. The new system is now live for emergency and routine District broadcast messages. Residents no longer have to opt in for the service, all residents with a valid email address and mobile phone number on their water/sewer bill account will automatically receive emergency and routine messages sent from the District.
If you are not receiving critical emergency and routine broadcast messages from the District, check your junk/spam mail folder and verify your email address and mobile number on your water/sewer bill account at https://h2o.starnik.net.
Adding alerts@tnwmud.org and +1 (682) 356-5083 to your contact list ensures you will receive District broadcast messages.
All resident emails and mobile phone numbers are secure and will never be sold or used for solicitation purposes.
The District does not post on social media
Stay safe, Stay informed!
Your Terranova West MUD Board of Directors
The District’s Operator, H2O Innovation, will be mobilized and standing by to deal with any water main breaks and or water plant issues in Terranova West.
If you experience a water pipe break on your side of your water meter, H2O can only shut off your water at your meter.
To read H2O’s post and tips regarding the freeze, click on https://h2ocustomers.com.
Your Terranova West MUD Board of Directors
The MUD park will reopen to residents effective Saturday, December 21, 2024. The board appreciates your patience during the closure. Questions can be sent to TNW.mud@gmail.com.
The District has implemented an email and text alert system for the residents of Terranova West Municipal Utility District. This system is designed to keep you informed of issues related to the District in a quick and timely manner. You may receive messages in either email or text alert format, or both, related to the water service in the District, drainage and sewer related topics, and other news that is relevant to the District.
The email alerts that you may receive will contain the majority of the relevant information and may occasionally direct you back to the District’s website for more details.
Text message notifications will contain a short amount of information with a link back to the District’s website where the remainder of the information can be viewed.
These notifications are a great way to stay up to date on news and issues within the District and we highly encourage you to sign up and share this information with your neighbors.
To sign up for email and text notifications, please click here to visit the sign up page.
Work continues on the T C Jester corridor at a faster pace now that the Contractor has passed Glenmere Lane. The contractor is expected to complete work by December 16, 2024 with inspections and a punch list to follow before the MUD Board signs off on the work. Once the District signs off on the contractor’s work, the District’s landscaper will do follow up landscaping work to return all areas to their pre construction state.
Until Junction completes installation of the new smart controller, booster pumps, sprinkler heads, and tests the system, the MUD park and soccer field will remain closed. This is for your safety. In the meantime, consider walking 1 or all 3 of the District’s detention pond greenspaces as marked on the District map link. https://www.tnwmud.org/about/#map
Questions about the project? Send an email to the address below or, better yet, attend a monthly MUD Board meeting and ask your questions to the Board.
Fall is a great time to walk the District’s 3 detention pond greenspaces. Deer and other wildlife are active in all 3. For your enjoyment, many enhancements have been added to the Terravista detention pond.
To improve communication with residents during an emergency, the District has canceled its contract with Classic Messaging for emergency broadcast messages. Off Cinco Web Services, the District’s web master, has been awarded the new contract. Once the District goes live with Off Cinco for emergency broadcast in about 30 days, residents will no longer have to opt in to the service, all residents with a valid email address and phone number on their H2o Innovation account will automatically receive emergency and routine messages from the District.
Work has begun on the planned upgrade to the District’s aging control room along with other, much needed, structural and safety improvements. This is a major upgrade to the water plant. Once complete, this work will greatly improve the performance of water plant operations and allow for remote monitoring by the District’s Operator, H2o Innovation. Construction is designed to insure there is no disruption to residential water service during construction which is expected to last into August, 2025.
Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise stated. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.
Can’t make a meeting? Looking for information? Have a concern or question?
Check out the District’s website at https://www.tnwmud.org.
If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!
Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027
Ken Barrett: Vice President, current term ends 05/2027
Rob Sorensen: Secretary and Water Plant/Generator Oversight, current term ends 05/2027
Larry Forrester: Assistant Secretary and Treasurer, current term ends 05/2025
Nannette Burrage: Assistant Secretary, Website Oversight, current term ends 05/2025
The District has completed the Lead & Copper Inventory as required by the EPA.
Through records research and field investigation of the distribution system, it has been determined that the system has no lead service lines or galvanized requiring replacement service lines. The system has been determined as a non-lead community.
The complete inventory may be available for inspection by emailing tnw.mud@gmail.com.
After a Harris County Engineering imposed work stoppage, Junction Landscaping is back at work on the T C Jester corridor reclaim irrigation project. To keep the project moving during the TCJ delay, Junction moved their crew to the Terravista detention pond, soccer field, and MUD park.
Until Junction completes installation of the new smart controller, booster pumps, sprinkler heads, and tests the system, the MUD park and soccer field will remain closed. This is for your safety. Work could last well into October. In the meantime, consider walking 1 or all 3 of the District’s detention pond greenspaces as marked on the District map link.
Questions about the project? Send an email to the address below or, better yet, attend a monthly MUD Board meeting and ask your questions to the Board.
Fall is a great time to walk the District’s 3 detention pond greenspaces. Deer and other wildlife are active in all 3. For your enjoyment, many enhancements have been added to the Terravista detention pond. Supplemental bluebonnet seeding will take place later this month. Additional landscaping is planned for 2025.
Based on analysis presented to the MUD Board at the September, 2024 board meeting by the District’s financial advisor, the proposed 2024 tax rate is $0.515 per $100 of assessed valuation. This is a reduction of $0.0275 /$100 or 5% from last year’s rate. As required by law, the proposed 2024 tax rate was published in the local newspaper for resident review and comment. The tax rate will be voted on at the October 17, 2024 board meeting starting at 6pm at the clubhouse on Moss Point. If adopted, the MUD Board will have lowered the tax rate by $0.125 / $100 since 2020.
MUD Tax bills will be mailed in November. If your tax bill is higher than 2023, it’s because the Harris Central Appraisal District (HCAD) increased your 2024 appraisal. The MUD Board has no influence with HCAD regarding your appraisal. Each year you have the right to protest your appraisal. Information regarding the protest process can be found on HCAD’s website.
Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise stated. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.
Can’t make a meeting? Looking for information? Have a concern or question?
Check out the District’s website at https://www.tnwmud.org.
If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!
Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027
Ken Barrett: Vice President, current term ends 05/2027
Rob Sorensen: Secretary and Water Plant/Generator Oversight, current term ends 05/2027
Larry Forrester: Assistant Secretary and Treasurer, current term ends 05/2025
Nannette Burrage: Assistant Secretary, Website Oversight, current term ends 05/2025