Notice Regarding Extreme Weather Emergencies

Please note Terranova Municipal Utility District is prohibited from imposing late fees or disconnecting retail water or sewer service for nonpayment of bills that are due during an extreme weather emergency until after the emergency is over; required to offer a payment schedule to a customer who requests such a schedule for unpaid bills due during an extreme weather emergency; and prohibited from disconnecting retail water or sewer service for nonpayment of bills due during an extreme weather emergency until after a payment schedule has been offered and the customer has either declined to accept the payment schedule in a timely fashion or violated the terms of the payment schedule.

An “extreme weather emergency” is defined as a period beginning when the previous day’s highest temperature in an area did not exceed 28 degrees Fahrenheit and the temperature is predicted to remain at or below that level for the next 24 hours according to the nearest National Weather Service reports for that area. An extreme weather emergency is over on the second business day the temperature exceeds 28 degrees Fahrenheit.

Notice of Public Hearing on Tax Rate

The Terranova West Municipal Utility District; will hold a public hearing on a proposed tax rate for the tax year 2022 on October 20, 2022 at 6:00 PM at Terranova West Clubhouse, 17623 Moss Point Dr, Spring, Texas, 77379. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Visit Texas.gov/PropertyTaxes to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and schedule public hearings of each entity that taxes your property.

Click here to read the notice.

Welcome to the Terranova West MUD Website

Welcome to Our Website

A Municipal Utility District (MUD) is a political subdivision of the State of Texas authorized by the Texas Commission of Environmental Quality (TCEQ) to provide water, sewage, parks, drainage, and other utility-related services within the MUD boundaries. Reference the document titled “TCEQ Guide to Water Districts” on this site for an explanation of a MUD. The Terranova West Municipal Utility District, (the District) includes the Terranova West, Oaks of Terranova West, Terravista, and Villa Nova neighborhoods and the commercial properties on the south side of Louetta Road between and on both sides of TC Jester and Terranova West Drive. The District map can be found on this site under the About tab.

The District operates separately from the Property Owners Association.

To insure receipt of District emergency broadcast messages, residents are urged to sign up for the District’s emergency broadcast message service at https://terranovawestmud.classicmessaging.com/ or by clicking the Sign up for Immediate Warning link in the upper right hand corner above.

H20 Innovation (formerly Hays Utility South) is the District’s Operator, responsible for servicing and maintaining the District’s water/sewer system, provide for billing services, and providing a customer service call center. For a more detailed explanation of what the Operator does and a link to H20’s website, click on the Water tab.

All other issues and questions regarding the District, including performance issues with H20 Innovation, should be directed by email to tnw.mud@gmail.com, or by clicking the Contact Us tab above.

District information including Directors, District Consultants, water/sewer rates, tax rates, the District map, meeting information, park & green-spaces, and other information documents can be found on this site under one of the above tabs.