Reclaimed Water for Irrigation Project Update
Centerpoint has installed the 3 electric meters and turned on the electric service. Next step is powering up the 5 smart controllers, activating remote service with the manufacturer, and programming the zone run times. Estimated time to complete is 3-5 days. In parallel, the District’s engineers and consultant will do a walk thru with the contractor to develop a punch list of items to be corrected. Up to this point, the project contractor has performed a lot of testing and inspections. As such, we don’t expect to find any major corrections that would delay startup. We’re as close as it’s going to get before we can finally reap the benefits of the new reclaim irrigation system.
Toadie, the project’s purple toad mascot, holds court in the park to help raise awareness of the project.
Questions about the project? Send an email to the address below or, better yet, attend a monthly MUD Board meeting and ask your questions to the Board.
Park & Greenspaces
The Terravista detention pond greenspace wildflowers made a pretty good recovery after the inadvertent cutting. Walk the trail and enjoy the many varieties that will continue to bloom into late June.
A deer access opening was added to the Terravista detention pond fence. Every spring one or more fawns become trapped in the area when the does give birth. The opening will allow them to more easily exit the area for the woods.
Why is my Water/Sewer Bill Increasing?
If you’ve noticed your water bill going up, it’s not due to rate increases. In fact, the District has not raised water rates in many years and the RWA lowered its rate three times over the last two years.
The most common reason for a higher bill is increased water usage. With spring here, irrigation systems tend to run more frequently, and many residents are power washing homes, driveways, or washing vehicles. These activities can add up quickly.
To keep a closer eye on your water usage, the Board recommends downloading the EyeOnWater app. It’s a great tool that allows you to monitor your consumption and can even help detect leaks. Many homeowners have discovered leaks in their homes or sprinkler systems using this app.
For more information on understanding your water bill, available tools for tracking your usage, and helpful water conservation tips, visit the District’s website. You’ll find a helpful three-document set under Documents > Knowing and Understanding Your TNW Water Sewer Bill.
Still have questions? Feel free to reach out to the Board via email, or better yet, join us at a monthly MUD Board meeting. We’re always happy to help.
The District’s Emergency Broadcast Messaging System
Stay informed! District broadcast messages are used to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents.
Note: In addition to emergency broadcast messages, the District’s Operator, H2o Innovation, would place in ground signs at key intersections for water quality issues such as a “Boil Water Notice”.
If you are not receiving critical emergency and routine broadcast messages from the District, there are 4 things you can do to insure you receive them,
- Check your junk/spam mail folder, if you find them there, move them to your inbox.
- Verify your email address and mobile number on your water/sewer bill account at https://h2o.starnik.net.
- Add your email address and mobile number via the District’s website at https://www.tnwmud.org/email-and-text-message-alerts.
- If you change your email address or mobile number, be sure to update them using items 2 and 3 above.
Adding alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists insures you will receive District broadcast messages.
The District does not post on social media!
Water Plant News
The District’s water plant control room upgrade is well under way. This is a major upgrade to the water plant. Once complete, this work will greatly improve the performance of water plant operations and allow for remote monitoring by the District’s Operator, H2o Innovation. At this time the water plant is shut down. The District is temporarily receiving water from the District’s sister MUD, Louetta Road (Terra Nova). The upgrade is expected to last through May.
During this time, H2o Innovation has been periodically opening fire hydrants at select spots in the District to flush lines to address water color and smell issues. This is a standard industry practice. In addition to manually turning on fire hydrants, H2o Innovation has installed automatic fire hydrant line flushers on some hydrants. These devices will automatically turn on at designated times to flush lines typically found at the far end of a main water line run.
There is nothing wrong with the water. H2o Innovation tests the water daily and it meets all TCEQ water quality standards.
If you experience a color or taste issue with your water, it’s important you contact the H2o call center to report the issue and request H2o dispatch a field rep to check it out. That information also helps identify potential problem areas that H2o can focus on. The call center number is on your water/sewer bill and on the District and H2o Innovation websites.
Monthly MUD Board Meetings
Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month, at the clubhouse unless otherwise stated. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and the District website no later than 3 days prior to the meeting. Resident input is always the first item on the agenda.
District Website
Can’t make a meeting? Looking for information? Have a concern or question? Check out the District’s website at https://www.tnwmud.org. The District’s website is a great source of information for everything going on in the District.
If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, honest reply!
Your Terranova West MUD Board of Directors
Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027
Rob Sorensen: Vice President and Water Plant/GENSET Oversight, current term ends 05/2027
Larry Forrester: Treasurer, Assistant Secretary, current term ends 05/2025
Nannette Burrage: Secretary, Website Oversight, current term ends 05/2025
George Hatfield: Assistant Secretary, current term ends 05/2027