Author: TNW MUD

Notice of Public Hearing on Tax Rate

The Terranova West Municipal Utility District will hold a public hearing on a proposed tax rate for the tax year 2023 on October 19, 2023 at 6:00 PM at Terranova West Clubhouse, 17623 Moss Point Dr, Spring, Texas, 77379 and by videoconference at https://us06web.zoom.us/j/98544269385. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Visit Texas.gov/PropertyTaxes to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and scheduled public hearings of each entity that taxes your property.

Notice of Public Hearing on Tax Rate (PDF)

NHCRWA Implements Stage 2 of the Drought Contingency Plan

The City of Houston (COH), the primary source of water for the North Harris County Regional Water Authority (Authority), has entered stage two of their Drought Contingency Plan, effective on August 27, 2023. The COH’s drought response calls for mandatory water conservations efforts to reduce water use, that will reduce the daily volume of water delivered. The Houston Public Works Release can be found under https://cityofhouston.news/stagetwodrought.

As required by the Authority’s Drought Contingency Plan, the Authority must enter Stage 2 of our Drought Contingency Plan, when the COH enters into Stage 2 water shortage of their Drought Contingency Plan. The Authority’s Drought Contingency Plan requires that any customer receiving water from the Authority or well owner whose well is included under the Authority’s Harris-Galveston Subsidence District aggregate water well permit:

  • Repair detectible water leaks within 72 hours of discovery;
  • Utilize water conservation measures such as displacement bags, low-flow shower heads and leak detection tablets;
  • Limit outdoor irrigation to the hours 7:00 p.m. and 5:00 a.m. of the following day on no more than two (2) days per week, in conformity with the following schedule (no watering on Mondays):
    • Sundays and Thursdays for single-family residential customers with even-numbered street addresses
    • Saturdays and Wednesdays for single-family residential customers with odd-numbered street addresses; and
    • Tuesdays and Fridays for all other customers

Compliance with the above requirements is mandatory.

NHCRWA implements Stage 2 of the Drought Contingency Plan 08-24-2023

North Harris County Regional Water Authority

Water Smell and Taste

It’s that time of year again.

If you are experiencing water odor or taste issues, the condition may be caused by the annual algae bloom in Lake Houston during the summer months and is a common occurrence when the temperature in Lake Houston rises. The water the District receives from the RWA meets all regulatory standards and is safe to drink.

The City of Houston has created a Drinking Water Taste and Smell FAQ page on their website, https://www.houstonpublicworks.org/drinking-water-taste-and-smell.

The RWA & City of HOU jointly own the NE Water Purification Plant (NEWPP) that treats the water from Lake Houston. The plant is undergoing an upgrade expected to be completed later this year. The upgrade will include a new filtration system that is supposed to address the annual algae bloom smell & taste problem. Won’t help us this year but let’s hope it solves the problem for next year.

While no one likes to spend money, in-line water filters strategically placed on your kitchen, bathroom, and or laundry room lines can help. A whole home water filter system is another option but is more expensive to install.

If you wish to lodge a complaint, you can do so by calling the RWA at 281-440-3924.

District Updates – July 2023

EyeOnWater App

Most residents have favorite phone apps they look at every day. The Board encourages residents to get in the habit of looking at the EyeOnWater app daily to monitor your water usage. Doing so can help you catch spikes in water usage that may indicate you are losing water somewhere in your home or yard. You are responsible for your water distribution lines beyond your Smart Meter. By law, the District cannot write off lost water on your side of the meter.  Doing so would mean the other District residents would be paying for your loss. Questions?  Send an email to TNW.mud@gmail.com.

The District has not raised water rates in many years and the NHCRWA recently reduced its fee so, if your water bill is increasing, it simply means you are using more water.

District Operator, H20 Innovation News

For those residents paying their monthly water/sewer bill by bank draft, H20 is changing their billing service software from AVR and RVS to Starnik. The change will require residents paying by draft to complete and submit a new draft payment form. H20 Innovation will be mailing the form and instructions to all residents paying by draft in the coming months.

Reclaim Water for Irrigation Project

The General Contractor laying the phase 1 main water line project has completed construction of the main water line and is expected to wrap up landscaping repairs by the end of July.

The District’s Engineer is preparing the phase 2 new irrigation system request for quote. Installation of the new reclaim irrigation system is planned for late fall.

Monthly MUD Board Meetings

Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise posted. Resident input is always the 1st item on the agenda.  Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.

Can’t make a meeting?  Looking for information?  Have a concern or question?

Check out the District’s website at https://www.tnwmud.org.

If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!

Your Terranova West MUD Board of Directors

Tom Lovell, President (Term Expires: May 2027)
Ken E. Barrett, Vice President (Term Expires: May 2027)
Nannette Burrage, Secretary/Web Oversight (Term Expires May 2025)
Larry Forrester, Treasurer/Assistant Secretary (Term Expires: May 2025)
Rob Sorensen, Assistant Secretary (Term Expires May 2027)

District Updates – June 2023

MUD Board News

After 17 years of service as MUD Board Director and Board Secretary, Steve Caton has resigned his position after selling his home and moving outside the District. A practicing real estate agent, Steve brought a wealth of knowledge regarding home values, District certified values, the impact on the District’s tax rate, and market trends. Steve’s contributions to the Board and District will be missed. The Board wishes him well and thanks him for his many years of service to the District.

The Board is pleased to announce long time resident Rob Sorensen will replace Steve on the Board. A retired business owner, POA volunteer, and frequent attendee at MUD Board meetings asking questions of the Board and it’s consultants, and engagement in discussions affecting the District, make him well qualified to be a Director. In his new role on the MUD Board, Rob will assume oversight of the water plant and on demand generator. The Board welcomes Rob as it’s newest Director.

Why do Monthly Board Meetings Start at 6pm?

At every meeting, there are five consultants giving their monthly reports to the Board and taking questions from Board members. In addition, outside contracts frequently make presentations to the Board. This is in addition to residents attending Board meetings and asking questions. All of which can make for a very long meeting. Even though meetings start at 6pm with resident input always the first item on the agenda, residents are free to arrive at any time and ask questions. For those residents unable to attend a meeting, as noted on the agenda posted at least three days prior to the meeting on the clubhouse bulletin board and on the District’s website, Zoom access is available to everyone. If you still can’t make a meeting, you can always email the District at TNW.mud@gmail.com. You will always receive a prompt, accurate reply.

One More Time as Summer is Here!

That means hot weather and increased irrigation which means higher water bills. To lessen the impact irrigation has on your water bill, now is a good time to;

Take the time to turn on your irrigation system and walk the zones looking for line and or sprinkler head leaks.

While you’re at it, don’t forget to check your backflow preventer to ensure it’s working properly.

If you’re unsure about doing so, there are a number of competent irrigation companies that, for a fee, will do an inspection for you. Just Google “irrigation companies near me”.

The Texas A&M Agrilife website contains a lot of useful information regarding residential irrigation systems, including backflow preventers, installation and maintenance. https://itc.tamu.edu/files/2018/05/Assembled-Manual.pdf.

Are you overwatering your lawn and landscape beds? Most residents are. The district highly recommends using the free Texas A&M Agrilife “Water my Yard” website,  https://agrilifeextension.tamu.edu/asset-local/water-my-yard-program/.  It’s a great way to help you reduce the volume of water you are using for irrigation.After setup, you’ll receive an email every Monday with their watering recommendations for the coming week.

Have a pool with an auto fill? To prevent overflows, check it’s operation to  insure it’s working properly.

EyeOnWater App

Most residents have favorite phone apps they look at every day. The Board encourages residents to get in the habit of looking at the EyeOnWater app daily to monitor your water usage. Doing so can help you catch spikes in water usage that may indicate you are losing water somewhere in your home or yard. You are responsible for your water distribution lines beyond your Smart Meter. By law, the District cannot write off lost water on your side of the meter.  Doing so would mean the other District residents would be paying for your loss. Questions?  Send an email to TNW.mud@gmail.com.

The District has not raised water rates in many years and the NHCRWA recently reduced its fee so, if your water bill is increasing, it simply means you are using more water.

District Operator, H20 Innovation News

For those residents paying their monthly water/sewer bill by bank draft, H20 is changing their service provider. The change will require residents paying by draft to complete and submit a new draft payment form. H20 Innovation will be mailing the form and instructions to all residents paying by draft.

Park/Greenspace News

MUD park tree and shrub trimming has been completed. To aid walkers, a foot bridge is being added to the Oaks detention pond green space. Summer annuals have been planted at key intersections and entrances. Because of the 55+ apartment construction, annuals were not planted at the Terranova West Drive entrance.

Reclaim Water Project

The District’s engineer has signed off on the majority of the contractors main reclaim water line installation and restoration work has started.

District Website

Check out the District’s website at https://www.tnwmud.org.

Your Terranova West MUD Board of Directors

  • Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027
  • Ken Barrett: Vice President, current term ends 05/2027
  • Larry Forrester: Treasurer, current term ends 05/2025
  • Nannette Burrage: Secretary, Web Oversight, current term ends 05/2025
  • Rob Sorenson: Assistant Secretary, Water Plant & Generator Oversight, current term ends 05/2027

District Updates – May 2023

It Bears Repeating, Summer is Just Around the Corner!

That means hot weather and increased irrigation which means higher water bills. To lessen the impact irrigation has on your water bill, now is a good time to;

Take the time to turn on your irrigation system and walk the zones looking for line and or sprinkler head leaks.

While you’re at it, don’t forget to check your backflow preventer to ensure it’s working properly.

If you’re unsure about doing so, there are a number of competent irrigation companies that, for a fee, will do an inspection for you. Just Google “irrigation companies near me”.

The Texas A&M Agrilife website contains a lot of useful information regarding residential irrigation systems, including backflow preventers, installation and maintenance. https://itc.tamu.edu/files/2018/05/Assembled-Manual.pdf.

Are you overwatering your lawn and landscape beds? Most residents are. The district highly recommends using the free Texas A&M Agrilife “Water my Yard” website,  https://agrilifeextension.tamu.edu/asset-local/water-my-yard-program/.  It’s a great way to help you reduce the volume of water you are using for irrigation.After setup, you’ll receive an email every Monday with their watering recommendations for the coming week.

Have a pool with an auto fill? To prevent overflows, check it’s operation to  insure it’s working properly.

EyeOnWater App

Most residents have favorite phone apps they look at every day. The Board encourages residents to add the EyeInWater app and get in the habit of looking at it daily to monitor your water usage. Doing so can help you catch spikes in water usage that may indicate you are losing water somewhere in your home or yard. You are responsible for your water distribution lines beyond your Smart Meter. By law, the District cannot write off lost water on your side of the meter.  Doing so would mean the other District residents would be paying for your loss. Questions?  Send an email to TNW.mud@gmail.com.

The District has not raised water rates in many years and the NHCRWA recently reduced its fee so, if your water bill is increasing, it simply means you are using more water.

District Operator, H20 Innovation News

For those residents paying their monthly water/sewer bill by draft, H20 is changing their service provider. The change will require residents paying by draft to complete and submit a new draft payment form. H20 Innovation will be mailing the form and instructions to all residents paying by draft.

Park/Greenspace News

Work on the new Terravista detention pond trail has been delayed until Harry’s County engineers review and approve the scope of work.

Monthly MUD Board Meetings

Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise posted. Resident input is always the 1st item on the agenda.  Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.

Can’t make a meeting?  Looking for information?  Have a concern or question?

Check out the District’s website at https://www.tnwmud.org.

If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!

Your Terranova West MUD Board of Directors

  • Tom Lovell, President (Term Expires: May 2027)
  • Ken E. Barrett, Vice President (Term Expires: May 2027)
  • Nannette Burrage, Secretary/Web Oversight (Term Expires May 2025)
  • Rob Sorensen, Assistant Secretary (Term Expires May 2027)
  • Larry Forrester, Treasurer/Assistant Secretary (Term Expires: May 2025)

District Updates – April 2023

Summer is Just Around the Corner!

That means hot weather and increased irrigation which means higher water bills. To lessen the impact irrigation has on your water bill, now is a good time to;

Take the time to turn on your irrigation system and walk the zones looking for line and or sprinkler head leaks.

While you’re at it, don’t forget to check your backflow preventer to ensure it’s working properly.

If you’re unsure about doing so, there are a number of competent irrigation companies that, for a fee, will do an inspection for you. Just Google “irrigation companies near me”.

The Texas A&M Agrilife website contains a lot of useful information regarding residential irrigation systems, including backflow preventers, installation and maintenance. https://itc.tamu.edu/files/2018/05/Assembled-Manual.pdf.

Are you overwatering your lawn and landscape beds? Most residents are. The district highly recommends using the free Texas A&M Agrilife “Water my Yard” website,  https://agrilifeextension.tamu.edu/asset-local/water-my-yard-program/.  It’s a great way to help you reduce the volume of water you are using for irrigation.After setup, you’ll receive an email every Monday with their watering recommendations for the coming week.

Have a pool with an auto fill? To prevent overflows, check it’s operation to  insure it’s working properly.

District Operator, H20 Innovation News

For those residents paying their monthly water/sewer bill by draft, H20 is changing their service provider. The change will require residents paying by draft to complete and submit a new draft payment form. H20 Innovation will be mailing the form and instructions to all residents paying by draft.

What’s with the blue paint??

H20 Innovation is repainting, inspecting, and recording the GPS coordinates for the District’s water line cutoff valves. Why is this important? In the event of a water main break, the valves are used to isolate sections of the water line to minimize the impact of a line break until it can be repaired.

Reclaimed Water for Irrigation Project

The contractor laying the phase 1 T C Jester reclaim water line is close to completing laying the new reclaim water line. Upon completion, expected in April, the work area will be restored as it was.

The Board has received the analysis and new irrigation design documents from the irrigation consultant working on the phase 2, new irrigation system. The next step is the request for quote process to select a contractor to install the new irrigation system. To avoid disruption during this year’s growing season, work on the new reclaim irrigation system to replace the existing fresh water system will not start before November 1, 2023. The work is estimated to take 4-5 months to complete.

At that time the District will switch over to the new reclaim irrigation system from the existing fresh water irrigation system saving the District both money and water for irrigation.

Upon going live, the District will take over the cost of irrigation water and management of the system from the POA for the new reclaim irrigation system.

A FAQ document about the project and a map detailing where the line will run in the District can be found on the District’s website.

Questions about the project?  Email the Board or, better yet, attend a monthly meeting and ask your questions.

Park/Greenspace News

Because of the new reclaim irrigation project, there will be no mass tree planting in partnership with Trees for Houston this year. There are plans to plant some trees in select areas not impacted by the reclaim irrigation project.

Work on the new Terravista detention pond trail has been delayed until Harry’s County engineers review and approve the scope of work.

Monthly MUD Board Meetings

Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise posted. Resident input is always the 1st item on the agenda.  Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.

Can’t make a meeting?  Looking for information?  Have a concern or question?

Check out the District’s website at https://www.tnwmud.org.

If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!

Your Terranova West MUD Board of Directors

Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027

Ken Barrett: Vice President, current term ends 05/2027

Steve Caton: Secretary, current term ends 05/2027

Larry Forrester: Treasurer, current term ends 05/2025

Nannette Burrage: Assistant Secretary, WEB Oversight, current term ends 05/2025

District Updates – March 2023

District Operator, H20 Innovation News

To make it easier for residents to access information, set up new service, pay their water/sewer bill, and to call or email the call center, H20 Innovation has redesigned their website. You can access it from either the District’s website, https://www.tnwmud.org or H2O’s website, https://h2ocustomers.com/pay-my-bill.

Reclaimed Water for Irrigation Project

The contractor laying the phase 1 T C Jester reclaim water line estimates a March completion date. Upon completion, the work area will be restored as it was.

The Board has received the analysis and new irrigation design documents from the irrigation consultant working on the phase 2 new irrigation system. Once the documents have been reviewed and accepted by the Board, the next step is to begin the request for a quote process.

The current go live estimate is October 2023.

A FAQ document about the project and a map detailing where the line will run in the District can be found on the District’s website.

Questions about the project? Email the Board or, better yet, attend a monthly meeting and ask your questions.

Park/Greenspace News

Security cameras have been installed to deter graffiti vandalism along with new signage in the Oaks Detention Pond.

Monthly MUD Board Meetings

The District is working on multiple, very exciting projects, all designed to improve the quality of life in the District. Several residents attended last month’s meeting to learn about these projects. All District residents are welcome and encouraged to attend the monthly Board meetings to learn what’s going on in the District and ask questions. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise posted. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.

Can’t make a meeting? Looking for information? Have a concern or question?

Check out the District’s website at https://www.tnwmud.org.

If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!

Your Terranova West MUD Board of Directors

  • Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2023
  • Ken Barrett: Vice President, current term ends 05/2023
  • Steve Caton: Secretary, current term ends 05/2023
  • Larry Forrester: Treasurer, current term ends 05/2025
  • Nannette Burrage: Assistant Secretary, WEB Oversight, current term ends 05/2025

District Updates – February 2023

Latest NHCRWA News

Information about the North Harris County Regional Water Authority including the new Board, monthly meetings and the agenda can be found at https://www.nhcrwa.com.

Your MUD Board encourages you to attend a monthly NHCRWA Board meeting in person or via Zoom to learn more about the Authority, the ongoing water supply project, and the impact all of it has on the fee charged on your water/sewer bill. It’s your money!

Reclaimed Water for Irrigation Project

In case you missed it on the POA e-bulletin Board, click on the link below to view the MUD Board’s 1/17/2023 water main break look-back document.
https://drive.google.com/file/d/1PcwoanGHblBazBCHr0yrs_CNWxVscOFK/view

The document is permanently located on the District’s website, http://www.tnwmud.org, under Resources, Documents.

The contractor laying the phase 1 T C Jester reclaim water line estimates a March completion date. Upon completion, the work area will be restored as it was.

The Board expects to receive the first updates from the consultant working on the phase 2 new irrigation system analysis and design at the March Board meeting.

A couple of Board members and the District’s engineer met with their BILMA (Spring Creek Oaks) counterparts to compare notes on the joint project. The current go live estimate is October, 2023.

A FAQ document about the project and a map detailing where the line will run in the District can be found on the District’s website.

Questions about the project? Email the Board or, better yet, attend a monthly meeting and ask your questions.

Park/Greenspace News

Pretty quiet in the parks and greenspaces this time of year. A great time to walk all of them.

It Bears Repeating!

The following websites are good tools to help you manage your water usage. The EyeonWater
site can also be used to compare your water used to your billed amount on your water/sewer
bill.

EyeonWater

https://eyeonwater.com/signin to help you manage your total water usage by month, day, and down to the hour. You can also use EyeonWater to compare your water usage to that on your water/sewer bill. They should be reasonably close. Just be sure you are comparing the same date range.

WaterMyYard

https://www.watermyyard.org/#/Location to help you determine when and how much to water your yard. This is a very good tool developed by Texas A&M.The District website contains a lot of useful information regarding water conservation and tips to reduce your usage, the link can be found below.

Your Monthly Water/Sewer Bill

Need a little help understanding your monthly water/sewer bill? A document titled “Knowing and Understanding Your TNW Water/Sewer Bill” can be found on the District’s website at http://www.tnwmud.org/resources/#documents.

Reclaimed Water for Park & Common Area Irrigation Project

Monthly MUD Board Meetings

Be informed! All District residents are welcome and encouraged to attend the monthly Board meetings to learn what’s going on in the District and ask questions. Regular monthly meetings
begin promptly at 6pm, the third Thursday of every month at the clubhouse unless otherwise posted. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and on the District website no later than 3 days prior to the meeting.

Can’t make a meeting? Looking for information? Have a concern or question?

Check out the District’s website at http://www.tnwmud.org.

If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate reply!

Your Terranova West MUD Board of Directors

Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2023
Ken Barrett: Vice President, current term ends 05/2023
Steve Caton: Secretary, current term ends 05/2023
Larry Forrester: Treasurer, current term ends 05/2025
Nannette Burrage: Assistant Secretary, WEB Oversight, current term ends 05/2025

Notice of Public Hearing on Tax Rate

The Terranova West Municipal Utility District; will hold a public hearing on a proposed tax rate for the tax year 2022 on October 20, 2022 at 6:00 PM at Terranova West Clubhouse, 17623 Moss Point Dr, Spring, Texas, 77379. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Visit Texas.gov/PropertyTaxes to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and schedule public hearings of each entity that taxes your property.

Click here to read the notice.