Author: TNW MUD

Reclaimed Water for Irrigation Project Update

The TNW MUD Board Directors are pleased to announce the new, state of the art, remote monitored, smart controller, reclaim irrigation system will be on line irrigating most common areas within the District by the end of July.

The system is expected to save the District and POA a combined 3 million gallons of water, replace expensive treated water for irrigation with reclaimed water, and reduce operating costs by remotely monitoring and managing the system. The 5 new smart controllers, the heart of the system, replace 15 aging manual controllers that use current weather data and zone by zone landscape data to program the zone run times eliminating the guesswork of manual programming. Sensors will prevent the system from overwatering by turning the system off during inclement weather and high ground water levels and auto adjust run times as the seasons and weather changes. While the system cannot determine a leak down to a spray head level it can locate an area where a suspected leak is allowing the District’s landscape crews to respond and repair much quicker than in the past saving lost water and repair costs.

This smart controller reclaim irrigation system is only 1 of 3 within the tri county area and the only one in Harris County.

Incentives provided by the North Harris County Regional Authority for the switch to reclaim water for irrigation and a generous grant from the Harris Galveston Subsidence District because of the Districts innovative water conservation design helped make the project possible.

Want to learn more? Send an email to TNW.mud@gmail.com or, better yet, attend a monthly MUD Board meeting.

Park & Greenspaces

The park and greenspaces belong to you the residents and the District wants you to enjoy walking the trails either in the park or around the detention ponds. Please let us know when you see something that needs repair, any vandalism or suggestions for improvement by emailing the District at tnw.mud@gmail.com.

Water Bill on the Rise?

Is your water bill increasing, if so, it is not because of rate increases. The RWA has lowered their rates 3 times over the last 2 years and the District has not raised water rates in many years.

The District encourages each resident to monitor the amount of water you use by downloading the EyeOnWater app. It is a reliable tool that tracks your water usage and can even help with leak detection. Irrigation systems, pools and water softeners can all be contributors to increasing your water usage.

For more information on understanding you water bill, available tools for tracking your usage, and helpful water conversation tips, visit the District’s website; Documents > Knowing and Understanding Your TNW Water Sewer Bill.

The District’s Emergency Broadcast Messaging System

District broadcast messages are used to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents.

To ensure you receive these emergency broadcast text messages from the District, please add alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists.

The District does not post on social media!

Water Plant News!

The major upgrades to the District’s water plant have been completed. These photos show

• new flashing, new roof and exterior paint job of the building

• new interior paint and all new mechanical control panels

The District wants our residents to be informed of the improvements that are made in order to keep our water safe to drink and meeting all of the TCEQ water standards.

If you experience a color or taste issue with your water, it is important that you contact the H2o Call Center to report the issue and request H2o dispatch a field rep to check it out. That information also helps identify potential problem areas that H2o can focus on. The Call Center number is on your water/sewer bill and on both the District and H2o Innovation websites.

Monthly MUD Board Meetings

Residents are encouraged to attend the monthly Board meetings to learn what is happening in the District. Regular monthly meetings are held on the third Thursday of every month, at the clubhouse (unless otherwise stated) and start promptly at 6pm. Resident input is always the first item on the agenda. Agendas are posted on the District website no later that 3 days prior to the meeting.

District Website

Unable to make a meeting? Looking for more information? Have a concern or questions? Check out the District’s website by clicking here. The District’s website is a great source of information for everything happening in the District.

If you don’t find what you are looking for online or have questions about anything in this article, please email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, and honest reply!

Your Terranova West MUD Board of Directors

• Tom Lovell, President, Park/Greenspaces Oversight current term ends 5/2027

• Rob Sorensen, Vice President, Water Plant/GenSet Oversight, current term ends 5/2027

• Larry Forrester, Treasurer/Assistant Secretary, current term ends 5/2029

• Nannette Burrage, Secretary, Web Oversight, current term ends 5/2029

• George Hatfield, Assistant Secretary, current term ends 5/2027

Let’s hope it’s a quiet season but it only takes one. Prepare now just in case!

The MUD reclaim irrigation system is currently running in 5 minute random zone tests as the contractor works through the punchlist items.

As soon as the punchlist repairs are made and the District’s consultant verifies the repairs, the system will be permanently turned on saving the MUD and the POA using treated water for irrigation, reduce operational costs, and, because reclaim water for irrigation is exempt form water restrictions, the system will continue to run during drought emergency restrictions.

The system is expected to go live by the end of the month.

Questions regarding the new reclaim irrigation system can be emailed to TNW.mud@gmail.com.

Your Terranova West MUD Board of Directors

The TNW MUD’s water plant hardware and building upgrades are now complete and, as of Friday June 6, 2025, the water plant is back on line and receiving surface water from the RWA.

The District is no longer receiving water from the Louetta Road (Terra Nova) MUD and all District lines have been flushed since the plant was returned to normal operation.

As always, should you experience any water quality issues, your 1st call should be to the District’s Operator, H2o Innovation’s call center. The phone number is noted on your water/sewer bill, the District’s website, and the H2o Innovation website.

Your Terranova West MUD Board Directors

Reclaimed Water for Irrigation Project Update

The District’s contractor has been given a repair item punchlist. The system is ready to go as soon as the contractor makes those repairs and the District signs off on them.

Toadie, the project’s purple toad mascot, holding court in the park to help raise awareness of the project, is anxiously awaiting the go live!

Park & Greenspaces

Updated MUD park and soccer field entrance gate signs to clarify park hours, access requirements, and contact info have been added.

It’s your park and detention pond greenspaces, if you see something, say something whether it’s a repair, vandalism, or an improvement suggestion by emailing the District at TNW.mud@gmail.com.

It Bears Repeating, Why is my Water/Sewer Bill Increasing?

If you’ve noticed your water bill going up, it’s not due to rate increases. In fact, the District has not raised water rates in many years and the RWA lowered its rate three times over the last two years.

The most common reason for a higher bill is increased water usage followed by leaks. With summer here, irrigation systems tend to run more frequently, and many residents are power washing homes, driveways, or washing vehicles. These activities add up quickly in your water useage.

To keep a closer eye on your water usage, the Board recommends downloading the EyeOnWater app. It’s a great tool that allows you to monitor your consumption and can even help detect leaks. Many homeowners have discovered leaks in their homes or sprinkler systems using this app.

For more information on understanding your water bill, available tools for tracking your usage, and helpful water conservation tips, visit the District’s website. You’ll find a helpful three-document set under Documents > Knowing and Understanding Your TNW Water Sewer Bill.

The District’s Emergency Broadcast Messaging System

Stay informed! District broadcast messages are used to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents.

Note: In addition to emergency broadcast messages, the District’s Operator, H2o Innovation, would place in-ground signs at key intersections for water quality issues such as a “Boil Water Notice”.

To ensure you receive critical emergency broadcast text messages from the District, text TWMUD to 682-356-5083.

Adding alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists ensures you will receive District broadcast messages.

The District does not post on social media!

Water Plant News

The District’s water plant control room upgrade is ongoing. This is a major upgrade to the water plant. Once complete, this work will greatly improve the performance of water plant operations and allow for remote monitoring by the District’s Operator, H2o Innovation. At this time, the water plant is shut down. The District is temporarily receiving water from the District’s sister MUD, Louetta Road (Terra Nova) and from BILMA (Sprung Creek Oaks). The upgrade is expected to last through June.

During this time, H2o Innovation has been periodically opening fire hydrants at select spots in the District to flush lines to address water color and smell issues. This is a standard industry practice. In addition to manually turning on fire hydrants, H2o Innovation has installed automatic fire hydrant line flushers on some hydrants. These devices will automatically turn on at designated times to flush lines typically found at the far end of a main water line run.

There is nothing wrong with the water. H2o Innovation tests the water daily, and it meets all TCEQ water quality standards.

If you experience a color or taste issue with your water, it’s important you contact the H2o call center to report the issue and request H2o dispatch a field rep to check it out. That information also helps identify potential problem areas that H2o can focus on. The call center number is on your water/sewer bill and on the District and H2o Innovation websites.

Monthly MUD Board Meetings

Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month, at the clubhouse unless otherwise stated. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and the District website no later than 3 days prior to the meeting.

District Website

Can’t make a meeting? Looking for information? Have a concern or question? Check out the District’s website at https://www.tnwmud.org. The District’s website is a great source of information for everything going on in the District.

If you don’t find what you’re looking for online or have questions about anything in this article, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, honest reply!

Your Terranova West MUD Board of Directors

• Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027

• Rob Sorensen: Vice President and Water Plant/GENSET Oversight, current term ends 05/2027

• Larry Forrester: Treasurer, Assistant Secretary, current term ends 05/2025

• Nannette Burrage: Secretary, Website Oversight, current term ends 05/2025

• George Hatfield: Assistant Secretary, current term ends 05/2027

Memorial Day honors those who lost their lives while in service to the United States during peace and war.

“In Flanders fields the poppies blow/ Between the crossed, row on row”

These words, penned by Lt Col John McCrae, a Canadian who served as a brigade surgeon for an Allied artillery unit on the front lines in France during WWI, inspired a tradition across the world, wearing a poppy in honor of fallen soldiers on Memorial Day.

The Verbena/Petunia arrangement to be placed at the base of the MUD Park Veterans Memorial on Memorial Day represents Red Poppies.

If you lost a loved one while in service to our country, you are welcome to place an in ground sign near the MUD Park Veterans memorial to honor them through the Memorial Day weekend.

Have a safe Memorial Day weekend.

Your Terranova West MUD Board of Directors

The Board is aware of water look and smell issues during the water plant upgrade but, rest assured, the water is safe to drink, is tested daily, and meets all TCEQ standards.

The Board is in constant contact with the District’s engineers managing the project. They are working with the contractor to speed up completion of the project to get the District back on surface water as soon as possible.

The District’s Operator, H2o Innovation is hard at work flushing District water lines and taken other measures to address water quality issues during the shutdown.

If you experience an issue with water quality, it’s very important you call the H2o Innovation call center at (281) 353-9809 to report the problem and get it logged into the system. This will help H2o with decisions on where to focus their crews.

The project is now running ahead of schedule and the water plant is expected to be back up and running sooner than expected.

Your Terranova West MUD Board

Do you play an acoustic instrument such as a guitar, banjo, fiddle/violin, mandolin, or a wind instrument, or know someone who does? The MUD Board is once again looking for local, talented individuals, duos, or trios to perform our initial concert in the park.

Don’t be shy, this could be a lot of fun for the community and an opportunity for local talent to shine!

Send an email to TNW.mud@gmail.com if you’re interested.

Thanks for reading,

Your Terranova West MUD Board

Reclaimed Water for Irrigation Project Update

Centerpoint has installed the 3 electric meters and turned on the electric service. Next step is powering up the 5 smart controllers, activating remote service with the manufacturer, and programming the zone run times. Estimated time to complete is 3-5 days. In parallel, the District’s engineers and consultant will do a walk thru with the contractor to develop a punch list of items to be corrected. Up to this point, the project contractor has performed a lot of testing and inspections. As such, we don’t expect to find any major corrections that would delay startup. We’re as close as it’s going to get before we can finally reap the benefits of the new reclaim irrigation system.

Toadie, the project’s purple toad mascot, holds court in the park to help raise awareness of the project.

Questions about the project? Send an email to the address below or, better yet, attend a monthly MUD Board meeting and ask your questions to the Board.

Park & Greenspaces

The Terravista detention pond greenspace wildflowers made a pretty good recovery after the inadvertent cutting. Walk the trail and enjoy the many varieties that will continue to bloom into late June.

A deer access opening was added to the Terravista detention pond fence. Every spring one or more fawns become trapped in the area when the does give birth. The opening will allow them to more easily exit the area for the woods.

Why is my Water/Sewer Bill Increasing?

If you’ve noticed your water bill going up, it’s not due to rate increases. In fact, the District has not raised water rates in many years and the RWA lowered its rate three times over the last two years.

The most common reason for a higher bill is increased water usage. With spring here, irrigation systems tend to run more frequently, and many residents are power washing homes, driveways, or washing vehicles. These activities can add up quickly.

To keep a closer eye on your water usage, the Board recommends downloading the EyeOnWater app. It’s a great tool that allows you to monitor your consumption and can even help detect leaks. Many homeowners have discovered leaks in their homes or sprinkler systems using this app.

For more information on understanding your water bill, available tools for tracking your usage, and helpful water conservation tips, visit the District’s website. You’ll find a helpful three-document set under Documents > Knowing and Understanding Your TNW Water Sewer Bill.

Still have questions? Feel free to reach out to the Board via email, or better yet, join us at a monthly MUD Board meeting. We’re always happy to help.

The District’s Emergency Broadcast Messaging System

Stay informed! District broadcast messages are used to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents.

Note: In addition to emergency broadcast messages, the District’s Operator, H2o Innovation, would place in ground signs at key intersections for water quality issues such as a “Boil Water Notice”.

If you are not receiving critical emergency and routine broadcast messages from the District, there are 4 things you can do to insure you receive them,

1. Check your junk/spam mail folder, if you find them there, move them to your inbox.
2. Verify your email address and mobile number on your water/sewer bill account at https://h2o.starnik.net.
3. Add your email address and mobile number via the District’s website at https://www.tnwmud.org/email-and-text-message-alerts.
4. If you change your email address or mobile number, be sure to update them using items 2 and 3 above.

Adding alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists insures you will receive District broadcast messages.

The District does not post on social media!

Water Plant News

The District’s water plant control room upgrade is well under way. This is a major upgrade to the water plant. Once complete, this work will greatly improve the performance of water plant operations and allow for remote monitoring by the District’s Operator, H2o Innovation. At this time the water plant is shut down. The District is temporarily receiving water from the District’s sister MUD, Louetta Road (Terra Nova). The upgrade is expected to last through May.

During this time, H2o Innovation has been periodically opening fire hydrants at select spots in the District to flush lines to address water color and smell issues. This is a standard industry practice. In addition to manually turning on fire hydrants, H2o Innovation has installed automatic fire hydrant line flushers on some hydrants. These devices will automatically turn on at designated times to flush lines typically found at the far end of a main water line run.

There is nothing wrong with the water. H2o Innovation tests the water daily and it meets all TCEQ water quality standards.

If you experience a color or taste issue with your water, it’s important you contact the H2o call center to report the issue and request H2o dispatch a field rep to check it out. That information also helps identify potential problem areas that H2o can focus on. The call center number is on your water/sewer bill and on the District and H2o Innovation websites.

Monthly MUD Board Meetings

Residents are encouraged to attend monthly Board meetings to learn what’s happening in the District. Regular monthly meetings begin promptly at 6pm, the third Thursday of every month, at the clubhouse unless otherwise stated. Resident input is always the 1st item on the agenda. Agendas are posted on the clubhouse and the District website no later than 3 days prior to the meeting. Resident input is always the first item on the agenda.

District Website

Can’t make a meeting? Looking for information? Have a concern or question? Check out the District’s website at https://www.tnwmud.org. The District’s website is a great source of information for everything going on in the District.

If you don’t find what you’re looking for, email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, honest reply!

Your Terranova West MUD Board of Directors

Tom Lovell: President, Park/Green Space Oversight, current term ends 05/2027

Rob Sorensen: Vice President and Water Plant/GENSET Oversight, current term ends 05/2027

Larry Forrester: Treasurer, Assistant Secretary, current term ends 05/2025

Nannette Burrage: Secretary, Website Oversight, current term ends 05/2025

George Hatfield: Assistant Secretary, current term ends 05/2027

An upgrade of the District’s water plant control room is well under way. At this time the water plant is shut down. The District is temporarily receiving water from the District’s sister MUD, Louetta Road (Terra Nova).

The upgrade is expected to last approximately 2 months. During this time, as some have noticed, the District’s Operator, H2o Innovation, has been periodically turning on fire hydrants at select spots in the District to flush lines.

This is a standard industry practice. In addition to manually turning on fire hydrants, H2o Innovation is installing automatic fire hydrant line flushers on some fire hydrants as pictured below.

These devices will automatically turn on at designated times to flush lines typically found at the far end of a main water line run.

Your Terranova West MUD Board of Directors