July 2025 Monthly MUD Update

Reclaimed Water for Irrigation Project Update

The TNW MUD Board Directors are pleased to announce the new, state of the art, remote monitored, smart controller, reclaim irrigation system will be on line irrigating most common areas within the District by the end of July.

The system is expected to save the District and POA a combined 3 million gallons of water, replace expensive treated water for irrigation with reclaimed water, and reduce operating costs by remotely monitoring and managing the system. The 5 new smart controllers, the heart of the system, replace 15 aging manual controllers that use current weather data and zone by zone landscape data to program the zone run times eliminating the guesswork of manual programming. Sensors will prevent the system from overwatering by turning the system off during inclement weather and high ground water levels and auto adjust run times as the seasons and weather changes. While the system cannot determine a leak down to a spray head level it can locate an area where a suspected leak is allowing the District’s landscape crews to respond and repair much quicker than in the past saving lost water and repair costs.

This smart controller reclaim irrigation system is only 1 of 3 within the tri county area and the only one in Harris County.

Incentives provided by the North Harris County Regional Authority for the switch to reclaim water for irrigation and a generous grant from the Harris Galveston Subsidence District because of the Districts innovative water conservation design helped make the project possible.

Want to learn more? Send an email to TNW.mud@gmail.com or, better yet, attend a monthly MUD Board meeting.

Park & Greenspaces

The park and greenspaces belong to you the residents and the District wants you to enjoy walking the trails either in the park or around the detention ponds. Please let us know when you see something that needs repair, any vandalism or suggestions for improvement by emailing the District at tnw.mud@gmail.com.

Water Bill on the Rise?

Is your water bill increasing, if so, it is not because of rate increases. The RWA has lowered their rates 3 times over the last 2 years and the District has not raised water rates in many years.

The District encourages each resident to monitor the amount of water you use by downloading the EyeOnWater app. It is a reliable tool that tracks your water usage and can even help with leak detection. Irrigation systems, pools and water softeners can all be contributors to increasing your water usage.

For more information on understanding you water bill, available tools for tracking your usage, and helpful water conversation tips, visit the District’s website; Documents > Knowing and Understanding Your TNW Water Sewer Bill.

The District’s Emergency Broadcast Messaging System

District broadcast messages are used to communicate critical events affecting the District’s water/sewer operation to residents in real time. The system is also used to communicate periodic routine updates and information to residents.

To ensure you receive these emergency broadcast text messages from the District, please add alerts@tnwmud.org and +1 (682) 356-5083 to your email and mobile phone contact lists.

The District does not post on social media!

Water Plant News!

The major upgrades to the District’s water plant have been completed. These photos show

  • new flashing, new roof and exterior paint job of the building

  • new interior paint and all new mechanical control panels

The District wants our residents to be informed of the improvements that are made in order to keep our water safe to drink and meeting all of the TCEQ water standards.

If you experience a color or taste issue with your water, it is important that you contact the H2o Call Center to report the issue and request H2o dispatch a field rep to check it out. That information also helps identify potential problem areas that H2o can focus on. The Call Center number is on your water/sewer bill and on both the District and H2o Innovation websites.

Monthly MUD Board Meetings

Residents are encouraged to attend the monthly Board meetings to learn what is happening in the District. Regular monthly meetings are held on the third Thursday of every month, at the clubhouse (unless otherwise stated) and start promptly at 6pm. Resident input is always the first item on the agenda. Agendas are posted on the District website no later that 3 days prior to the meeting.

District Website

Unable to make a meeting? Looking for more information? Have a concern or questions? Check out the District’s website by clicking here. The District’s website is a great source of information for everything happening in the District.

If you don’t find what you are looking for online or have questions about anything in this article, please email the District at tnw.mud@gmail.com. You will always receive a prompt, accurate, and honest reply!

Your Terranova West MUD Board of Directors

  • Tom Lovell, President, Park/Greenspaces Oversight current term ends 5/2027

  • Rob Sorensen, Vice President, Water Plant/GenSet Oversight, current term ends 5/2027

  • Larry Forrester, Treasurer/Assistant Secretary, current term ends 5/2029

  • Nannette Burrage, Secretary, Web Oversight, current term ends 5/2029

  • George Hatfield, Assistant Secretary, current term ends 5/2027

The 2025 Hurricane Season is Here!

Let’s hope it’s a quiet season but it only takes one. Prepare now just in case!

If you have not already done so, the Board urges you to sign up for MUD emergency broadcast text messages by texting TWMUD to 682-356-5083. This is the TNW MUD’s main communication tool for emergency broadcasts. The MUD does not post on social media. Make sure you don’t miss an important emergency broadcast message, sign up now!
 
Have a whole home or portable generator?  If it’s a whole home, are you running a weekly test cycle?  Make sure the oil & filter have been changed and you have spare oil and filters on hand, check the spark plug, filter, and battery. It’s a good idea to have a service agreement with a qualified generator service company if you’re not comfortable doing these checks on your own. Make sure your generator exhaust vents away from your home!
 
If yours is a portable generator, when was the last time you ran a test cycle, checked the items above, and have the name of a qualified generator service contractor should you need one? If your generator runs on gas, do you have spare gas cans and a list of service stations to fill them at? Stations run out, you may need to travel to find available gasoline? Never run a portable generator indoors and point the exhaust away from your home. 
 
Do you know where your sewer line cleanout cap is located?  It’s most likely located on an outside wall near your master bath.  In most cases, it’s a white PVC cap roughly 6″ in diameter.  A large wrench or pliers are needed to remove it.  In the unlikely event of a sewer line backup, loosening or temporarily removing the cap may reduce or prevent sewage backup into your home.

All 4 major local news stations include storm trackers on their websites and apps. It’s a good idea to follow one for up to date storm information including evacuation route information. 

Consider downloading the Harris County Constables “C4 Now!” app. 
 
Know where the evacuation routes are by checking local news and the Constables app. 
 
The water plant generator makes it highly unlikely the water plant will shut down during an emergency. It’s still a good idea to have bottled water on hand during an emergency. Tubs filled with water and swimming pools can be used to fill your toilets during an emergency. 
 
Make sure you have flashlights, battery operated lanterns, and a supply of batteries on hand for emergencies. 
 
Keep your mobile phone charged. A good mobile phone battery backup is essential anymore. Most newer vehicles have ports you can use to charge your phones. 
 
Having tarps to cover leaks and duct tape for windows on hand is a good idea. Big box and hardware stores sell out quickly on essential storm items. 
 
If you have a gas grill, make sure your tank is full and consider a spare. 
 
The majority of grocery stores and big box stores have standby backup generators but, keep in mind, essentials such as milk, bread, and ice can be hard to find or limited for purchase during an emergency.
 
Have a neighbor that’s new to the Gulf Coast? Most have no idea what to expect. Share your experiences and tips with them. 
 
Reminder, H2o Innovation, the District’s Operator manages the District’s water/sewer operation.  H2o Innovation call center numbers can be found on your water/sewer bill and on H2o and District’s websites. It’s a good idea to save them in your mobile phone contact list for quick access. H2o Innovation’s first priority is the District’s water/sewer operation, field staff cannot help you with leaks past the District’s water meter or sewer backups on your property.
 
Stay safe and check on your neighbors!
 
Your TNW MUD Board of Directors

Reclaim Irrigation System Update

The MUD reclaim irrigation system is currently running in 5 minute random zone tests as the contractor works through the punchlist items.

As soon as the punchlist repairs are made and the District’s consultant verifies the repairs, the system will be permanently turned on saving the MUD and the POA using treated water for irrigation, reduce operational costs, and, because reclaim water for irrigation is exempt form water restrictions, the system will continue to run during drought emergency restrictions.

The system is expected to go live by the end of the month.

Questions regarding the new reclaim irrigation system can be emailed to TNW.mud@gmail.com.

Your Terranova West MUD Board of Directors