Terranova West Municipal Utility District

An upgrade of the District’s water plant control room is well under way. At this time the water plant is shut down. The District is temporarily receiving water from the District’s sister MUD, Louetta Road (Terra Nova).

The upgrade is expected to last approximately 2 months. During this time, as some have noticed, the District’s Operator, H2o Innovation, has been periodically turning on fire hydrants at select spots in the District to flush lines.

This is a standard industry practice. In addition to manually turning on fire hydrants, H2o Innovation is installing automatic fire hydrant line flushers on some fire hydrants as pictured below.

These devices will automatically turn on at designated times to flush lines typically found at the far end of a main water line run.

Your Terranova West MUD Board of Directors

If you’ve noticed your water bill going up, it’s not due to rate increases. In fact, the District has not raised water rates in many years and the RWA lowered its rate three times over the last two years.

The most common reason for a higher bill is increased water usage. With spring here, irrigation systems tend to run more frequently, and many residents are power washing homes, driveways, or washing vehicles. These activities can add up quickly.

To keep a closer eye on your water usage, the Board recommends downloading the EyeOnWater app. It’s a great tool that allows you to monitor your consumption and can even help detect leaks. Many homeowners have discovered leaks in their homes or sprinkler systems using this app.

For more information on understanding your water bill, available tools for tracking your usage, and helpful water conservation tips, visit the District’s website. You’ll find a helpful three-document set under Documents > Knowing and Understanding Your TNW Water Sewer Bill.

Still have questions? Feel free to reach out to the Board via email, or better yet, join us at a monthly MUD Board meeting. We’re always happy to help.

Your Board of Directors

After 15 years of serving on the Terranova West Board, Ken Barrett has resigned from his role as Vice President effective March 20, 2025. Ken and his wife, Maureen, sold their home and have moved out of the District. A retired Exxon engineer, Ken’s experience, knowledge, and contributions to the District will be greatly missed. The Board extends their best wishes to Ken and Maureen.

The Board is pleased to announce long time resident of Terranova West, George Hatfield, was appointed to the Board. George, a retired project manager, has been attending MUD Board meetings for over a year learning about the District operations, asking questions, and offering thoughtful opinions. George’s desire to learn about the District, his business knowledge, and enthusiasm for our community will serve the District well. Welcome to the board, George!